On Saturday afternoon Greg, Greg's mom, and I took June and hit the stores to do a bit of shopping. They waited patiently for me at H&M as I tried on several items and then tried them all on again in the next biggest size. It was the first time I have been shopping post pregnancy, and nothing was fitting in my pre-pregnancy size. Because of this, it took me FOREVER to find the right sizes and items I wanted. Poor Greg and his mom waited and waited for me while June Bug did her usual thing of sleeping through everything.
By the time we got to the register, Greg's patience was wearing thin. I knew I shouldn't push my luck, but I wanted to check out a sweater that had caught my eye on the way to the register. "Pay for these items, I'll be right back," I said as I ran off to look at the sweater. It took me all of three seconds to realize I would never wear the sweater so I headed back to join Greg.
The man at the register was slowly taking off the security ink tags when I got back. "Hey, isn't there a number you can text to get 10% off your purchase?" I asked.
"Yes," said the clerk, pointing to a sign above me. "That's what you have to text." I could tell this man wasn't exactly digging on me. You know when people act like your very presence is a nuisance? That's how this clerk acted.
I texted the number and got the code just as he was putting the last of the clothes in the bag. "Here's my code." I said.
"Oh, it's too late," he replied quickly, avoiding my eyes. "You had to show that to me before I started the transaction." He handed a receipt for $159 over to Greg to sign. Apparently he had rung all the clothes up and swiped the credit card while I was looking at the sweater and THEN removed the ink tags and folded the shirts?
I was bugged- $16 we should have saved on that purchase! I glanced up at the sign again. I read the fine print. It said nothing about having to show the text before the transaction and I suspected this man was lying, anxious to get rid of a pesky customer. He was not about to go out of his way to help us out Greg was quickly signing the receipt, obviously wanting to get away from the situation. We had already been there far too long for his liking and he hates confrontation. He always gets a bit frustrated or embarrassed when I make a big deal out of things- he would always prefer to pay the extra money just to avoid the hassle and uncomfortable situation.
"Why did you tell me I could text that number for 10% off if you had already finished ringing me up and knew I wouldn't qualify for it?" I challenged. He shrugged his shoulders.
I briefly considered asking the man to return everything I had just bought and then ring it all back up again this time with the code, but I could hear Greg's tired "Come on, Bon" behind me. I knew I had already pushed him by making him wait so long for me. Out of respect for Greg more than anything, I let it go and walked out of the store with no discount.
I was grumpy on the car ride home. I felt taken advantage of. It was such a simple code to get, and the clerk could have made it happen so easily, but he just didn't want to. I thought of my friend, Amy, who never lets anyone rip her off anywhere. I needed her here to stand up for me.
"Bon, just let it go. It's not a big deal."
"It is a big deal. It's $16 and that clerk treated us like crap."
"If you wanted the discount you should have been there the whole time. But you weren't there when the transaction started."
"That's not even a rule! He just made that up because it would be more work for him and he didn't want to bother."
Greg sighed, "Even if that's true, is it really worth being mad over?"
It wasn't. But I couldn't help it. I stayed mad for half the afternoon anyway.
Now you tell me what you would do. Would you have made the clerk give you the discount or would you have given in as easily as I did? Would you have challenged him and his pretend "start of transaction" rule? Would you have been frustrated or are you the type that doesn't allow your entire Saturday to be ruined over $16? (If so, good for you! Maybe you could teach me some lessons?) Am I totally ridiculous for even being upset by that?!